Claims Process

We're here to help you through the claims process during this difficult time.

24/7 Claims Support: Call us anytime at 888-247-6104 for immediate assistance.

Step-by-Step Claims Process

1

Contact Us Immediately

Call us at 888-247-6104 as soon as possible. We'll guide you through the process and answer any questions.

2

Gather Required Documents

We'll help you collect the necessary documentation, including:

  • Death certificate
  • Policy information
  • Beneficiary information
  • Mortgage documentation
  • Any additional forms required by the carrier
3

Submit Claim Forms

We'll help you complete and submit all required claim forms to the insurance carrier.

4

Carrier Review

The insurance carrier will review the claim and may request additional information if needed.

5

Claim Approval & Payment

Once approved, the death benefit will be paid to the designated beneficiaries to help cover mortgage payments.

What to Expect

Typical Timeline

  • • Initial contact: Same day
  • • Document collection: 1-3 days
  • • Carrier review: 5-10 business days
  • • Payment processing: 2-5 business days

Our Support

  • • 24/7 claims assistance
  • • Personal claims representative
  • • Carrier communication
  • • Status updates throughout

Frequently Asked Questions

How long does the claims process take?

Most claims are processed within 10-15 business days, depending on the carrier and completeness of documentation.

What if I can't find the policy information?

Don't worry - we can help you locate the policy using the insured's name, social security number, or other identifying information.

Are there any fees for filing a claim?

No, there are no fees for filing a claim. Our claims assistance is provided at no additional cost.

Contact Us

For immediate claims assistance, please contact us:

Hours: 24/7 Claims Support

Response: Same day